- An integration of research, theory and application written by leading scholars in crisis communication
- Social media is a key component of any public relations course or practice, and this volume presents the latest thinking in the discipline as related to crisis communication
- Second edition includes greater international coverage, coverage of new social media platforms and technology, and an enhanced focus on ethics.
Yan Jin (PhD, University of Missouri) is a Professor of Public Relations and the Georgia Athletic Association Professor at Grady College of Journalism and Mass Communication, University of Georgia. She has authored more than 90 peer-reviewed journal articles and over 20 book chapters. She is the lead editor of Advancing Crisis Communication Effectiveness: Integrating Public Relations Scholarship with Practice (2021) and co-editor of the first edition of Social Media and Crisis Communication (2017), both published by Routledge. She received the 2019 Kitty O. Locker Outstanding Researcher Award from the Association for Business Communication and is an elected member of the Arthur W. Page Society.
Lucinda Austin (PhD, University of Maryland) is an Associate Professor and PhD Program Director in the Hussman School of Journalism and Media, the University of North Carolina at Chapel Hill. She is co-editor of Social Media and Crisis Communication (First Edition) and has published in Communication Research, Journal of Applied Communication Research, Journal of Public Relations Research, Public Relations Review, etc. She received the Association for Education in Journalism and Mass Communication's (AEJMC's) Promising Professors Award, AEJMC Public Relations Division's (PRD's) SuPRstar Award, the Page Center's Legacy Educator and Scholar Awards, and NCA's PRIDE Award. She is AEJMC PRD head (2021-2022).
Title: Social Media and Crisis Communication
Author:
ISBN: 9780367489007
Binding:
Publisher: Taylor & Francis Ltd
Publication Date: 2022-02-25
Number of Pages: 406
Weight: 0.6302 kg
Yan Jin and Lucinda Austin have pulled together an impressive list of crisis communication scholars whose research on various aspects of social media and crisis couldn't be more timely--from a review of social media in a global context to misinformation, the book examines current issues in social media and crisis, foundations and frameworks and provides case studies. It is edited with dexterity. It is a must have in any crisis communication course and highly recommended.
Amiso M. George, Texas Christian University, USA
This book provides a one-stop, evidence base for new benchmarks of good practice in social media crisis communication. Its frameworks, methodologies, and insights cross multiple stages of crisis and disaster cycles and provide readers with relatable and global case studies and methods to design and evaluate real-world or in-class interventions or activities.
Amisha Mehta, Queensland University of Technology, Australia
Excellent integration of research, theory and application written through a social media lens.
Terry L. Rentner, Bowling Green State University, USA
In an era when so many of us are trying to determine how best and when to use social media in the wake of a crisis, Social Media and Crisis Communication provides valuable and relevant content. Whether you are studying crisis communications or involved in planning and execution for an organization, this volume will give you essential background for solid decision-making.
Matt Tidwell, University of Kansas, USA
Yan Jin and Lucinda Austin have pulled together an impressive list of crisis communication scholars whose research on various aspects of social media and crisis couldn't be more timely--from a review of social media in a global context to misinformation, the book examines current issues in social media and crisis, foundations and frameworks and provides case studies. It is edited with dexterity. It is a must have in any crisis communication course and highly recommended.
Amiso M. George, Texas Christian University, USA
This book provides a one-stop, evidence base for new benchmarks of good practice in social media crisis communication. Its frameworks, methodologies, and insights cross multiple stages of crisis and disaster cycles and provide readers with relatable and global case studies and methods to design and evaluate real-world or in-class interventions or activities.
Amisha Mehta, Queensland University of Technology, Australia
Excellent integration of research, theory and application written through a social media lens.
Terry L. Rentner, Bowling Green State University, USA
In an era when so many of us are trying to determine how best and when to use social media in the wake of a crisis, Social Media and Crisis Communication provides valuable and relevant content. Whether you are studying crisis communications or involved in planning and execution for an organization, this volume will give you essential background for solid decision-making.
Matt Tidwell, University of Kansas, USA
